The NHS must make it possible for disabled people to access health services the same way as people who are not disabled. This is called making reasonable adjustments. Reasonable adjustments are small changes that can help people with disability or long-term health condition to be treated equally. It is your right to ask for reasonable adjustments.
Do you require reasonable adjustments?
We understand that if you have a disability or learning difficulty, getting the right help in the NHS might be difficult. But if we make some changes to help you, these changes can make things better for you.
These changes are called reasonable adjustments. If you need reasonable adjustments, we want to make sure that we do everything we can to make those changes for you. To do that, we need to know what changes you might need as these will be different for everyone.
We would like to know if you need any reasonable adjustments and if you do, what are they. We would like to know if putting these on your records here at the practice is okay, would it be okay for us to share these reasonable adjustments with other NHS providers too?
The way, everyone in our team will know what you might need. Examples might be:
- Using larger text size in letters we send to you
- Allowing more time for your appointments
- Providing help for you to complete NHS forms
- Making sure you have a quiet place to wait for your appointments
- Adjusting appointments based on carer availability
- Ensuring space for an assistance dog
Of course, there may be other reasonable adjustments that would help you attend appointments. Telling people about a problem can sometimes feel challenging. But sharing with us means you should only have to tell the NHS once
If you feel you might need reasonable adjustments, please complete the online form or ask reception for a printed form to complete.
